Transcription Modes

VoxParse supports two transcription modes. Both cost the same and return the same structured AI analysis — only the transcript_cleaned field differs.

ModeBehaviorBest for
polished Removes filler words (um, uh), false starts, stammering. Fixes ASR errors and produces clean, professional text. Business reports, CRM notes, dashboards, customer-facing summaries
verbatim Preserves all filler words, hesitations, self-corrections, and false starts. Only fixes obvious ASR misrecognitions. QA review, compliance audits, dispute resolution, agent coaching, training data
Same price: Both modes are available on any plan (Pro or Lite). See a side-by-side comparison with real audio