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2026 Comparison

VoxParse vs Google Cloud STT:
125 languages. Zero call intelligence.

Google Cloud Speech-to-Text is a transcription engine — not a call analytics platform. At $0.96/hr (V2) with no sentiment, no summarization, and no compliance analysis, you're paying more for less.

VoxParse 49% cheaper
Transcription + AI analysisIncluded
Speaker diarizationIncluded
PCI / PII maskingIncluded
Sentiment analysisIncluded
SummarizationIncluded
Financial extractionIncluded
Custom AI instructionsIncluded
Total per audio hour$0.49
Google Cloud STT V2
Transcription (V2)$0.96/hr
Speaker diarization+$0.36/hr
PII maskingNot available
Sentiment analysisNot available
SummarizationNot available
Financial extractionNot available
Custom AI instructionsNot available
Total per audio hour$1.32*
* $0.016/min base + $0.006/min diarization. Billed in 15-second increments (rounds up). No call intelligence included — you'd need separate NLP services.
⚠️ The 15-second rounding trap
Google bills in 15-second increments, always rounding up. Processing thousands of short calls? A 5-second IVR recording is billed as 15 seconds — 3× the actual duration. At $0.016/min, those phantom seconds add up fast. VoxParse bills per audio second with no rounding.
FeatureVoxParseGoogle Cloud STT
All-inclusive pricing✓ $0.49/hr flat
Synchronous API✓ Single HTTP responseSync (≤1 min) / Async (longer)
Output format✓ Structured JSON (20+ fields)Raw text + word timestamps
Speaker labels✓ Agent / CustomerSpeaker 1 / 2 (generic)
Sentiment analysis✓ Included✗ Requires separate NLP API
PII / PCI redaction✓ Included✗ Not available in STT
Call summarization✓ Included✗ Not available
Financial extraction✓ Payments, balances, charges✗ Not available
Call classification✓ Sales / Support / Billing✗ Not available
Compliance analysis✓ Disclosure, auth, PII types✗ Not available
Custom AI instructions✓ 2,000 chars✗ Not available
Action items / agreements✓ Included✗ Not available
Billing model✓ Per-second, no rounding15-second increments (rounds up)
GCP lock-in✓ None — vendor-neutralGCP ecosystem required
Real-time streaming✗ Pre-recorded only✓ WebSocket streaming
Custom vocabulary✓ Included✓ Speech Adaptation
Languages97+125+ (Chirp model)
Audio data retention✓ Deleted post-processingGCS storage (you manage)

Transcription + intelligence in one API call

Don't cobble together STT + NLP + custom code. Get everything in one endpoint.

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