Content Moderation

Detects profanity, hostility, hate speech, and inappropriate content in both agent and customer speech. Critical for HR compliance, agent coaching, and escalation workflows.

curl -X POST https://api.voxparse.com/v1/transcribe \
  -H "X-API-Key: YOUR_API_KEY" \
  -F "[email protected]" \
  -F "plan=pro" \
  -F "content_moderation=true"

import requests

r = requests.post("https://api.voxparse.com/v1/transcribe",
    headers={"X-API-Key": "YOUR_API_KEY"},
    files={"file": open("recording.mp3", "rb")},
    data={"plan": "pro", "content_moderation": "true"})
print(r.json()["ai_analysis"]["content_moderation"])

$ch = curl_init("https://api.voxparse.com/v1/transcribe");
curl_setopt_array($ch, [
    CURLOPT_POST => true,
    CURLOPT_RETURNTRANSFER => true,
    CURLOPT_HTTPHEADER => ["X-API-Key: YOUR_API_KEY"],
    CURLOPT_POSTFIELDS => [
        "file" => new CURLFile("recording.mp3"),
        "plan" => "pro",
        "content_moderation" => "true"
    ]
]);
$result = json_decode(curl_exec($ch), true);
print_r($result["ai_analysis"]["content_moderation"]);

Response field

"content_moderation": {
  "profanity_detected": true,
  "profanity_instances": ["Customer: 'This is bull****'"],
  "hostility_level": "mild",
  "hostile_speaker": "customer",
  "inappropriate_content": []
}